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Privacy Policy

Effective Date: September 10, 2025
Lumera Productions Inc. ("we," "our," "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, lead forms, and services.

1. Information We Collect

We may collect the following information when you use our forms or services:

Personal Information: Name, email address, phone number, company or organization name, and other details you choose to provide.

Service-Related Information: Details about your event or service request.

Automatically Collected Information: Device type, browser, IP address, and site usage data via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide quotes or proposals

Manage and deliver contracted services.

Send updates or relevant communications related to our services.

Enhance our website, marketing efforts, and overall client experience.

Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Sharing of Information

Your information may be shared only with:

Trusted service providers (e.g., IT, email, or payment processors) that assist us in business operations

Legal or regulatory authorities, if required by law or to protect our rights

Business transfers if our company undergoes a merger, acquisition, or asset sale (with notice provided)

All third parties are required to protect your information and use it only for the purpose we specify.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Data Security

We take reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. However, no system can be guaranteed 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and deliver relevant ads. You may disable cookies through your browser settings, but this may affect certain site functions.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Correct or update your personal information

Request deletion of your personal information

Withdraw consent to our communications

File a complaint with a data protection authority.

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Lumera Productions Inc.1563 Fremont Pl, Victoria, BC V8N 4R4Email: ac.snoitcudorparemul%40ofniPhone: +1-877-681-3029